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Lendarbor

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Privacy policy

What Lendarbor collects, who receives it and what you can do about it. In short: we collect what you type into our forms, and a loan request goes to lenders and loan brokers only when you send it.

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Who this policy covers

This policy covers lendarbor.com, run by Lendarbor, 2400 North Henderson Ave, Ste B, Suite 833, Dallas, TX 75206, United States. The site is meant for adults in the United States. Questions about this policy go to [email protected] or the contact page.

Lendarbor is not a lender or a loan broker. When you send a loan request, the lenders and loan brokers who receive it handle your information under their own privacy notices. Ask them for a copy.

At a glance

  • You can read every page and use every calculator without giving us your name or contact details.
  • We collect personal information when you fill in one of three forms: the loan request form, the contact form and the newsletter form.
  • A loan request is passed to lenders and loan brokers because you ask us to pass it, and they pay us for it. Some state laws may call that a “sale”.
  • We do not use analytics or advertising cookies, and we do not show ads.
  • Our forms never ask for your Social Security number, bank account details or card numbers.

What we collect

When you send a loan request

The loan request form is on /request-an-amount and at the end of articles and calculators. It collects:

  • the loan amount you have in mind and your preferred term range;
  • the purpose of the loan, picked from a list: paying off other debts, home repair or improvement, car repair, medical or dental bills, a major purchase, moving costs, an emergency expense, or something else;
  • the credit band you choose to describe yourself (we do not check your credit);
  • your ZIP code, from which we work out your state;
  • your first and last name, phone number and email address;
  • your answer to the consent checkbox and the version of the consent text you saw;
  • when a calculator filled in the form for you, the figures it worked out: the example payment, APR and number of months;
  • technical details recorded with each request: the page it came from, the time, your IP address and whether your browser had Global Privacy Control turned on.

One purpose on the list, “medical or dental bills”, says something about health costs. Lenders and loan brokers see it along with the rest of your answers. Prefer to keep that private? Pick “something else”; the request works the same way.

When you use the contact form

The contact form collects your name, email address, the topic you choose, your message and your acknowledgement that we publish general information and cannot advise on your situation.

When you subscribe to the newsletter

The newsletter form collects your name, email address, your consent to receive the newsletter and the version of the consent text you saw.

When you arrive from one of our emails

Links in Lendarbor’s emails may carry a campaign code at the end of the page address, after “#cid=”. When a page opens with that code, the page reads it, removes it from the address bar and reports the visit to our email platform through the site’s own address, /collect. This tells us which email brought you to the site.

Some links in our emails first pass through a link address on lendarbor.com. On a click, our server hands your IP address and your browser’s request headers to our email platform; the platform logs the click and tells our server which page to open for you. Neither the visit report nor the click record sets a cookie.

When you browse

Lendarbor is hosted on Cloudflare. Like any web host, Cloudflare handles your IP address and basic technical details of each request so it can deliver pages and block attacks. On pages with a form, Cloudflare Turnstile checks that a person, not a bot, is filling it in; to do that it looks at signals from your browser.

The headlines strip near the top of the page shows the latest releases of the Federal Reserve, the CFPB and the FTC. Our own server fetches those agencies’ public feeds and keeps a copy, so your browser contacts only lendarbor.com and nothing about you is sent to the agencies. If you click a headline, you leave our site for the agency’s, and that agency’s own policy applies.

How we use it

  • To deliver your loan request, at your direction, to lenders and loan brokers that may then get in touch about it.
  • To keep a record of your consent to be contacted, including the consent text version, time, page and IP address.
  • To answer messages sent through the contact form.
  • To send the newsletter you subscribed to, and to see which emails lead to visits and clicks.
  • To keep forms free of spam and abuse.
  • To pass on your opt-out and privacy requests to the companies that received your request.
  • To meet legal obligations and to defend legal claims.

We do not use your information to build advertising profiles, and we do not show ads.

Who receives it

  • Lenders and loan brokers. When you send a loan request, it goes to lenders and loan brokers who pay Lendarbor for requests. They may contact you by phone, text and email, as the consent next to the form says. Newsletter and contact form details are not passed to them.
  • Web3Forms. This service delivers form submissions by email to Lendarbor’s inbox.
  • Cloudflare. Cloudflare hosts the site, runs the server functions that receive forms and report email visits, and runs the Turnstile bot check.
  • Our email platform. It sends the newsletter and records visits and clicks that come from our emails.
  • Others when the law requires it. We may disclose information when a law, subpoena or court order requires it, when needed to defend Lendarbor or keep people safe, or if the site is sold or transferred; a new owner would have to follow this policy for the information it receives.

Sale and sharing

We send a loan request to lenders and loan brokers only because you asked for it by sending the form, and they pay us for it. Under some state privacy laws, passing personal information to another company for payment can count as a “sale”, even when you directed it. We do not pass contact form or newsletter details to them, and we do not share information for targeted advertising.

We honor the Global Privacy Control (GPC) signal as a request to opt out of the sale and sharing of your personal information. If your browser sends GPC when you submit a loan request, we still deliver the request you asked us to send, and we include the signal with it so that the receiving lenders and loan brokers know you do not want your information sold or shared any further.

Your privacy choices

Depending on the state you live in, you may have the right to:

  • know what personal information we hold about you, and get a copy of it;
  • ask us to correct it;
  • ask us to delete it;
  • opt out of its sale or sharing, and of its use for targeted advertising;
  • limit the use of sensitive information;
  • appeal our answer to a request.

We extend these choices to every visitor in the United States, whatever the state. We will not treat you differently for using them.

How to make a request. Email [email protected] or use the contact page and tell us what you want us to do. To protect your information, we match the details in your request (for example, the email address and phone number you entered on the form) with our records before we act. You may use an authorized agent; we will ask for proof that the agent may act for you. We answer within 45 days. If we need more time, we will tell you why, and the total will not exceed 90 days.

How to opt out of sale or sharing. Turn on Global Privacy Control in your browser or browser extension before you send a request, or email us. Once you have sent a request, tell us and we will pass the opt-out to the lenders and loan brokers that received it.

Ending calls, texts and emails after a request. Text back STOP, ask whoever calls to stop, or get in touch with us. You may withdraw your consent in any reasonable way. When we receive an opt-out, we pass it on promptly to the lenders and loan brokers that received your request. You can also contact them directly.

How to stop the newsletter. Use the unsubscribe link at the bottom of every email.

Deletion and the companies that received your request. Our deletion covers Lendarbor’s copy only. Lenders and loan brokers that got your request keep their own copies under their own policies. When you ask us to delete, we let them know, and you can ask them as well.

Appeals. If we turn down a request, you can appeal by replying to our answer with the word “appeal”. We will reply within 45 days and explain our decision. If you disagree with the outcome, you can contact your state attorney general.

How long we keep it

  • Loan requests and the consent records that come with them: 5 years from the date you sent the request.
  • Contact form messages: 2 years from the date you sent the message.
  • Newsletter details: until you unsubscribe. After that we keep your email address on a suppression list so that we do not email you again.
  • Records of visits and clicks from our emails are kept with your newsletter record on our email platform.

After these periods we delete the information, unless the law requires us to keep it longer.

How we protect it

Every page and form on lendarbor.com is served over HTTPS. Only the people who run the site and answer messages can open form submissions. No method of sending or storing data is completely secure, so we collect only what the forms need.

Lendarbor will never ask you for a password, a bank login or a payment to “release” a loan. If someone does so in our name, tell us through the contact page.

Children

Lendarbor is meant for adults. We do not knowingly collect information from anyone under 18. Tell us if you think a child under 18 has sent us information, and we will remove it.

Updates to this policy

The date under the heading shows the latest revision. Before a revision changes what we do with information we already hold, we will describe that change here first.

Contact

Lendarbor, 2400 North Henderson Ave, Ste B, Suite 833, Dallas, TX 75206, United States. Email [email protected] or use the contact page. See also our cookies page and terms of use.

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